Open, honest, friendly and good at what we do.
We only sell services that we know we do well. We know what we’re good at and we have very high standards. We never accept work that we aren’t 100% confident about – if we can’t stand by it, we don’t do it.
We give realistic quotes to ensure that our customers never get nasty surprise ‘extras’ invoices at the end of a project. If the specification of a project changes we keep our clients informed along the way. This approach may occasionally mean that we price ourselves out of a job, but we sleep better for it.
Honesty is the best policy. If a deadline is unrealistic we’ll tell you, if you’re running out of budget we’ll tell you and if there is a cheaper solution available to achieve the same result we’ll tell you that too!
We’re nice people. We’re proud that our customers compliment us on our friendly service and calm approach. We have to spend a lot of time at work so it makes good sense for us to make it as enjoyable as possible and build good relationships with our customers and suppliers.